Here are comments from some of our customers. These are real people, not fake testimonials.
Sunday, Dec 20, It was the week before CHRISTmas and all through Twin Oaks it was a bleak and foggy day, BUT I was happy because I had food in my new E-Z Freeze Refrigerator and Ice Cubes in my Freezer. Smile
We are just delighted with the fridge. Everything went well from picking it up in Surrey, transporting it to the lake, bringing it in by boat, hauling it up the hill to our home and installing it. Thanks again! Diane T. Surrey, BC
Joe H. Wikieup, AZ
Mountain Grove, MO
Ira and Lisa,
Thanks for a very informative, pleasant and enjoyable experience-when your fridge out in the wild breaks down, that's stressful to deal with;
you and Lisa made it a good thing to experience.
Warm regards and thanks to you all.
Captain Cook, HI
EZ Freeze EZ1060W propane refrigerator on a floating house Fontana Lake, Almond NC. Thanks to Rick G. for the pics!
Just thought I'd drop you a line and say how pleased we are with your product. It arrived via barge relatively undamaged. With help from friends, we loaded it into our skiff, brought it across the Narrows to our beach, unloaded it with the tractor, and muscled it into the house. We did sing praises to the rollers on the bottom!
It's HUGE! Wow. The freezer really amazes and pleases me. Our resident deer sense some danger and have stayed away from the house since we hooked it up...
It was a pleasure doing business with you. Thanks again.
Petersburg, AK 99833
I have been meaning to write to you to thank you for the our propane fridge and stove we had ordered from you. We ordered these 2 units for our cabin in British Columbia, Canada. After doing tons of research on line looking for the best deal. we came upon your website. We thought that after the cost of shipping and tax that it would not be worth it to purchase. We still saved well over 500.00 after all what said and done.It only took 3 weeks befor it was dropped off at my business. we have had our fridge and stove now for 2 years and have absolutely no problems...both fire up every time!!! I find myself again on your website today looking for more interesting things for our cabin!!! So thank you again for the best service and awesome products!! hope someone makes those propane ice makers soon !! haha...Cheers Shannon .U BC, Canada
After a few minutes of talking with Ira I was so pleased with the service it is unbelievable. Just doesn't seem to be the norm these days. It was like talking to a friend who was pleased to set me up with what I wanted and helped (assured) the best way of getting it to us. I really enjoyed knowing Ira was familiar with Montana which is where our new EZ Freeze Refrigerator was going to end up after it's trip to Wisconsin. It arrived at our door today in great shape. I will be a return customer and will let others know to do the same.
Ben's must be a great place to work.
Jack & Deb Somerset, WI
Just want to thank you for your quick response to my purchase through your supply service. I ordered a box of gas mantels and recieved them within a week. Unbelievable. Looking forward to doing more busines with you.
We love the new SunDanzer freezer! We noticed the updated design and styling
differences from the previous freezer we purchased from you, and we like them!
Thank you for your kindness in extending a partial shipping refund to us. I
made the 55 miles to and from the closest town where the truck dropped the
freezer and made it back to the island (5 miles by boat) after 10 pm. We have
the freezer hooked up to our solar and already we are enjoying the extra
capacity and savings from not having to use propane appliances to store our
Thanks again and we wish you the best with the new radio advertising!
--- Marco and family
We Love Love Love Our Gas/Electric Fridge!! Its fits so nice in our small kitchen and we love the space inside the fridge. Big enough for 2 People. It Arrived in Excellent Shape when Shipped from CO. and Our Delivery Man Was Helpful!! I give Ira AA+++ , Lisa AA+ and Ben AA++. When you call them at Ben's Discount Supply They are Always Nice and Helpful To Answer All Our Questions!! We Would Order From Them Again In The Future!! Thanks!!
Our Best To You and Your Staff
Robert and Susan L.
Oak Hill, Ohio
many thanks, dan- bala ontario canada
I hooked up the freezer yesterday and within 5 hours it had cooled down to nearly 20 below zero F. I reset the thermostat to about 1 and a half and the temp stabilized at 0 degrees. I will transfer the contents of my 2 electric freezers tomorrow and shut them off. These gas freezers are truly unsung heroes. My unit is very well-made, and it has 2 separate cooling systems using a common burner which is easily accessible. It would be simple to convert this freezer to use an alcohol burner if necessary....anyway; thank you so much! I really appreciate the patience that Ben had with getting my stupid credit card to finally clear. You guys are awesome!
PS, I will be ordering another freezer and a refrigerator as soon as I can.
Norman B. -Ottawa
Hi Ben, sorry to take so long ( we got them in Feb) we installed them in June and boy are they fabulous. They worked great all summer even when the weather up here was mid 30's celcius. It just took a bit of adjustment to increase the temp when it was being opened so often. My family was so impressed with the 2 we bought (one for me and one for my son) that when they need one themselves I'm sure they will be ordering from you.
Again Ben, thanks for the assistance and guidance in making it happen, it was flawless getting them up here to Canada.
Ed, Cathy and Darrin
Thank you again, Rocky
I write this email to express and at the same time compliment the excellent and efficient assistance I received from your representative Ira regarding a special part that I was trying to acquire on a Wood discontinued appliance.
Ira assisted me in what I would categorize" exceptional service" in locating the part for me. He is definitely a great asset to your organization.
I picked up the refrigerator at the trucking dock on Friday 6/24. I inspected it on the dock and everything was in good order. I will install over the 4th of July weekend with my trip to the camp.
Thank you for all your time and help. I am looking forward to using the frig. All your messaging and follow-up are greatly appreciated!
Joe, Jeannette, PA
Fridge arrive just as Ben stated. The best customer service around. Ben personally answered all my questions before and after receiving our refrigerator. I will recommend Bensdicountsupply to all my friends and family.
I received the refrigerator on Thursday. VERY HAPPY WITH IT.
*Very well packaged.
*Very nice looking. Very well built.
*In the past I returned 2 refrigerators because they would not cool below 40 degrees. (Franklin brand). I put a cup of water with a thermometer in it, The next morning the water was ice.
*My new refrigerator will complement my outdoor kitchen very nicely.
Thank You Ben,
Thank you so very much for giving us such a great price on this refrigerator and vent kit.
If you haven’t done so, take a few minutes to watch the video (link attached) and then take a minute to feel good about helping out our campers.
Once in a Lifetime (video link)
Just wanted to say thank-you we are very happy with our new appliances, we haven't hooked them up yet still in the process. We will be sharing your web site with all of the people from the lake. Thanks again arrived perfect. Coleen 3/28/11
Thank you, Ben, I wish all my purchases went so well.
Dave and Kathy
Just wanted to let you know the fridge arrived on Tuesday, November 23, in perfect condition.
Tell the EZ Freeze people they did an awesome job on the packaging. The freezer was in a heavy cardboard box on a heavy wooden crate shipping base. They had 1/2 inch OSB boards attached to the wooden crate base that protected the fridge about halfway up on all four sides.
Many, many thanks for all your help in getting this magnificent ice cream machine to us! We have made a first batch and it did everything it promised – I just wish that it weighed less… L But we can’t wait to start experimenting with new and better flavors!
Happy upcoming Holidays!
Bought a EZ1050 propane fridge from you in the spring.Sure enjoyed it this summer out at the lake. Worked like a charm made life alot more easier than storing food in coolers, freezer freezes ice quite fast also, so we weren't going and buying ice everyday, only issus I had was it took about 3-4 weeks to get it up to Calgary AB but that was a factory issue not yours. I was very impressed with you for suppling me with info on all the questions I had for you and how quick you would get back with trucking details etc. Once again it was a treat to deal with you Ben I will not hesitate to look you up if I'm shopping on line for anymore of your products.
Bob & Dawn
Thank you so much for going the extra mile. A friend who has a lake cabin is looking for a propane fridge and will be visiting me in Sep to look at mine. I have reccomended you highly and hopfully he will contact you at a later date. If he contacts you, you will know where he heard about Ben's discount supply. I have already given him your e-address.
You can also use mine name as a satisfied customer.
Sheldon -Cromberg, CA
It took me a few days to fire up the fridge after it arrived, due to a combination of needed propane tank parts and a dandy monsoon rain that had me shoveling in a downpour for three straight hours one day. But once things were ready, the burner fired right up according to the instructions. There were two extremely minor defects in the outside metal sheathing on the freezer door, clearly factory defects, but nothing that would reduce or impair function.
Your prompt response every time I emailed you with a question was deeply reassuring. We'll be recommending Ben's Discount Supply to anyone and everyone we can.
We received our new fridge and stove in Calgary last week and all was in perfect condition.
Loaded up both and took them out to our cabin at Suzanne Lake BC. Installed them and they are great.
As soon as our neighbors took a look and saw them as you know they have ordered the same package so I will be hauling another set out.
Thanks again and we will be in touch over the next few months to get the solar generator delivered to us.
Calgary, Alberta, Canada
Suzanne Lake, BC. Canada
Just a note to let you know we have the refrigerator and it is great!!! It has been nice doing business with you. A few of my friends have already been to your website checking out the wind generators. As soon as we get the fridge paid off we plan on contacting you about extending our solar system. Thanks again. John and Val Shawl, Prineville Oregon.
I am enjoying the new fridge and stove lots. I can actually put a months worth of meat in the freezer and most of all I am very popular at Duncan lake as I now have ice cubes. We actually did get the piezo working with a few trials and errors. However, so nice not to have to light the burners. I will pass your name onto others when they need new appliances. Everyone there at the moment uses the old servels. Thanks again. Eventually got the freight figured out. Did take a while tho.
Merry Xmas and the Best to your Family
I just wanted to thank you for the excellent on line buying experience. I had the fridge shipped to Blaine Wa. and picked it up on the way home to Vancover Island B.C. after a vacation in the U.S. The packaging and service recieved was as good as it gets. We hope to transport it to our cabin by boat this weekend. Thanks again.
Big Cedar, Ontario
Edmonton, Alberta, Canada
The freezer arrived today and is in perfect condition. My plan is to install it in the bevanda (bar area) this weekend. I really appreciate the excellent customer service! Thanks again.
Virginia Beach, VA
I just want to say, this place has products for low prices. I saved about 20 bucks compared to other companies, and the shipping from UPS, was very very fast! I mean I ordered a 50 pound compact refrigerator on Nov. 1st and got it on Nov. 3rd.
Thanks for the great service all around!
Marquita Detroit, MI
Dear Ben, Thanks for the super fast shipment! I ordered Monday and my dehumidifier arrived this morning. Your prices are fantastic as well as your service - sometimes I think you sacrifice service for a great deal - definitely not the case here! I will not hesitate to shop with you again and will recommend you to my family and friends.
Thanks for the great deal and service,
My order was easily tracked on FedEx.com and delivered promptly. A very satisfying encounter with your company. Would not hesitate to use your web site again and will certainly recommend it to others. Thanks. Alan...Woodmere, New York
Hi Ben. Feel free to add me to your testimony page! Thank you for the
SWIFT service and shipping exactly what I expected, at a VERY reasonable
price! (I had an absolutely horrible experience with another vendor!)
I will recommend you to others.
I just wanted to let your customers know what wonderful service that you
have. I ordered a ice maker from you. It said free shipping, and I was
somewhat taken back, as you had very very good prices, if not the best.
So, I thought, it will show up on my door step in about 1 to 2 weeks. I
really wanted it, but I also was willing to wait. Two days later, a
knock at my door before 9 in the morning, and the UPS guy says that he
has a heavy package, where do I want it? I am totally surprised by
this. I was going to email you in another couple of days asking when I
was going to get it.
You have the best selection, the best pricing, the best policies, the
best shipping. I still am in awe. You answer emails promptly and
courteously, and your customer service is supreme. I definitely will be
shopping here again, and urge anybody else to give it a try, you
probably will be as happy as I am.
I received the unit and hope to install it this weekend.
THANK YOU for such an excellent deal. You are the absolute best price on
the internet. Thanks for the pleasant interaction and confirmation of my
I will order from you again when I need anything.
HI Ben, they are delivering my fridge tomorrow, thanks, I could not find one for that price out here on east coast. will be building log cabin in Vermont next year and with no electric power up there propane is the way to for now, thanks again, John
Shipment was received yesterday and I am very impressed.
It was nice doing business with you all.
Thanks, God Bless, lets keep in touch
BEN! Hooray! You probably won't believe this, but, I finally made a
decision and just ordered a stainless steel one online!! Even though I
spent a little extra than I wanted to, the burden is off my shoulders,
which is sure worth it in this case!
I can't thank you enough for being so nice and courteous to me; especially
always returning my e-mails so quickly. After I get the fridge and our
deal's been done, I will definetely leave you some kind of positive comment
(let me know where!)!
(I'll bet you don't get such "e;nervous nellies"e; like me very often, do you?!
hehe) Well, again, thank you very much. Since you've got these in stock
I oughta be seeing from you very soon!
Thanks! & Best Wishes!
Thank you for your prompt reply. I appreciate that you care about your customers. You were very nice, and helpful on the phone this morning.
I appreciate your honesty and when I can work things out I will be ordering a machine from you. Leo
FedEx got it here in great shape, and it works!
Nice little fridge/freezer - probably is/will-be
a popular unit.
Thanks for getting the order out so quick!
I just wanted to thank you for real customer service. I had ordered the ice-maker, then we had decided later to not get it, and you were very good to us to cancel the order. We will share your website with our boating friends and will use you in the future. Thank you for your excellent customer service, that is unusual, these days. Thanks again, Kay
Order received and running. In 3 hours we have more than a complete basket full of ice! Great product. Great shipping (received 2 days after notice of being shipped). I have to look and see what other products you offer!
Thank you! Jim
Thank you it arrived yesterday and I'm very happy with it and its performance. Matthew
Thanks for the service. Picked up the kegerator today. Beer will be
flowing this weekend.
I received the ice maker Tues. That's one helluva
job. Thanks for the prompt service. I'll be recommending
you to friends and family. Thanks again, Denny,
Thank you for the prompt and wonderful telephone/email service. I will recommend you to those I know.
Jodi Lincoln, NE
I just received my Sharp Convection Microwave today and couldn't be
happier. It fits like a glove and the old trim kit was perfect. It also
has so many more things that my old one did not and I can't wait to use it.
Thanks so much for your help and speedy service.
Have a Blessed Day,
Ben, You have been a great help. I appreciate the fact that you didn't just try to give me what I wanted to hear to sell the product, but directed me to the best source of information. The lady at the Avanti service place was very helpful also. She said the Dual Zone needs five inches all around except on the top. It won't work for my needs. I am really disappointed as I thought the two door idea was perfect for my application, being that my kids are young enough they don't like seeing us drink alcohol and wouldn't be exposed to it when they were getting out beverages. Anyway, she suggested the 3200 as the best bet for what I want. I really like the brown tint most wine cabinets have, but the 3200 is clear. She said I could put tinting on the glass myself and it would actually keep the unit cooler, so that was good to know too. I will talk to my husband about this when he gets home, which will be tomorrow night. I think I will also try to get some other prices from you at that time too. Sincerely, M. Richardson
I just wanted to let you know that my wine cooler make it all the way to Alaska with no problems! I picked it up in Kenai, Alaska from the freight forwarder (Span Alaska)after it traveled from Seattle to Anchorage and it was in excellant shape. Thanks for working with me and shipping to me when other companys would not. I will recommend you to all my friends and send more business your way.
Have a great day, and thank you again!
Just wanted to let you know that the ice maker arrived yesterday and is
already providing ice. If you ever need a referral I will be happy to
provide one. This was an excellent transaction from beginning to end.
Thanks very much. Regards.
Hello Ben: I would like to thank you for your excellent service for this purchase. Because of your efficiency in shipping, the Sharp Microwave arrived at my home today!! I really appreciate your extra effort for this purchase. Terri F.
Just wanted to tell you how much I LOVE my ice maker and was very impressed with how fast you shipped it out, I had it 2 days later. You're going in my favorites column!! Karen Q.
Just want to thank you for the great service and product we recieved from
your company. Not all e trade is this positive. The ice maker arrived in
perfect conditon right on time and is making ice. Agaiin we appreciate the
positive service and will use your company again when the need arises.
Mike and Sherisse H.
I just wanted to say THANK YOU THANK YOU THANK YOU for being the most courteous and responsive company I have ordered from this holiday season. I really appreciate the effort you put forth to let me know what was going on and being so prompt in answering my questions. The level of customer service is exemplary (which is very important). I will definitely order from you again!!!
Have a wonderful Holiday Season.